Verification of system requirements for remote monitoring
Starting with the April 2023 NPPE exam, Meazure Learning will administer the exam to candidates via Guardian Secure Browser. You can find more information about this tool here.
The use of the Google Chrome browser is mandatory. To install the version of Guardian Secure Browser compatible with your operating system, click the appropriate link below. If you need help determining the correct Apple Mac file to download, please read the following article.
All candidates taking the NPPE exam with remote proctoring MUST verify the system requirements of the computer they will use for the exam BEFORE the day of the exam.
If a candidate is unable to access their exam due to failing the pre-exam computer readiness check, their registration will be canceled.
To check your computer’s capabilities, please log in to your account and run the computer readiness check. To avoid stress on exam day, run the check at least 24 hours BEFORE the exam, and check your system once you’re logged in:
- To ensure your computer is adequate, run the checker on the device you will be using on exam day.
- You can check the hardware requirements here
- Before connecting to a live proctor, make sure your browser’s pop-up blocker is disabled by following the steps in this help link (English only) : Disable pop-ups in your browsers.
It is best to take the exam at home, as you have greater control over the security and administrative privileges of your internet network and personal computer. If you take the exam using a work computer or while connected to your work network, you may encounter obstacles (e.g., firewalls, restrictions on installing the software required to take the exam, etc.), and if you have to reschedule the exam because of this, you will be charged an additional exam fee.
Furthermore, a wired connection is preferable. A wireless connection can be used, but it can sometimes be unstable with an increased risk of disconnection during the exam. If you choose a wireless connection, we recommend a speed of at least 10 Mbps. You should check your internet connection speed before the module. Here are some online tests that allow you to do this. Wireless or mobile hotspots do NOT provide a stable connection and are therefore NOT permitted for the exam. On the day of the exam, please limit the number of applications and users sharing your bandwidth to ensure a stable and fast internet connection.
You will need a webcam that you can use to pan around the exam room or surrounding area (you will need to move it). You are only allowed to use one screen during the exam. If multiple screens are in use, please unplug the extra screen and ensure it is facing away from you when you connect to the online proctor.